Terms and Conditions
Welcome to Square1 Ai. These Terms and Conditions (“Terms”) govern your access to and use of the Square1 Ai platform, website, and related services (collectively, the “Services”) operated by Square1 Ai (Private) Limited (“Square1 Ai,” “we,” “our,” or “us”), a company incorporated in Sri Lanka.
By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Services.
These Terms incorporate our Privacy Policy, which explains how we collect, use, and protect your personal data. Please read both documents carefully.
If you are using the Services on behalf of an organisation (such as a school or district), you represent that you have the authority to bind that organisation to these Terms.
1. Definitions
- “Account” — Your registered account on the Square1 Ai platform.
- “Content” — All text, images, data, code, audio, video, and other materials available through the Services.
- “User Content” — Any content you submit, upload, or transmit through the Services.
- “AI-Generated Content” — Content produced by our artificial intelligence systems in response to your inputs.
- “Platform” — The Square1 Ai website, web application, mobile applications, and any related tools or APIs.
- “Student User” — A user who accesses the Services for educational purposes as a learner.
- “Educator User” — A user who accesses the Services as a teacher, tutor, or educational administrator.
2. Eligibility & Account Registration
2.1 — Age Requirements
You must be at least 13 years of age to create an account. Users under 13 may only access the Services through an account created by a parent, guardian, or authorised educational institution in compliance with COPPA.
2.2 — Account Responsibilities
- You must provide accurate, current, and complete information during registration.
- You are responsible for maintaining the confidentiality of your account credentials.
- You must notify us immediately of any unauthorised use of your account.
- You are responsible for all activities that occur under your account.
2.3 — Institutional Accounts
Schools and educational institutions may create and manage accounts on behalf of their students and staff. The institution assumes responsibility for obtaining any required consents and for compliance with applicable education privacy laws, including FERPA and COPPA.
3. Use of Services
3.1 — Licence Grant
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Services for your personal or institutional educational purposes.
3.2 — Acceptable Use
You agree to use the Services only for lawful purposes and in accordance with these Terms. You shall not:
- Use the Services in any way that violates applicable laws or regulations.
- Attempt to gain unauthorised access to any part of the Services or its related systems.
- Interfere with or disrupt the integrity or performance of the Services.
- Use automated systems (bots, scrapers, etc.) to access the Services without permission.
- Transmit malware, viruses, or any other harmful code.
- Impersonate any person or entity, or misrepresent your affiliation.
- Use the Services to harass, abuse, or harm others.
4. AI-Generated Content
- No Guarantee of Accuracy: AI-Generated Content is provided for educational and informational purposes only. While we strive for accuracy, AI outputs may contain errors, omissions, or inaccuracies. You should independently verify any critical information.
- Educational Use: AI-Generated Content is intended to supplement, not replace, professional educational instruction and guidance.
- Continuous Improvement: Our AI systems are continually updated. The quality and nature of AI-Generated Content may change over time.
- Prohibited Misuse: You may not use AI-Generated Content to misrepresent authorship (e.g., submitting AI outputs as your own original work where prohibited by your institution’s policies).
5. User Content
5.1 — Ownership
You retain ownership of any User Content you submit through the Services. By submitting User Content, you grant Square1 Ai a worldwide, non-exclusive, royalty-free licence to use, reproduce, modify, and display such content solely for the purpose of operating and improving the Services.
5.2 — Responsibility
You are solely responsible for your User Content. You represent and warrant that:
- You own or have the necessary rights to submit the content.
- Your content does not infringe any third-party intellectual property rights.
- Your content does not contain unlawful, defamatory, or objectionable material.
5.3 — Removal
We reserve the right to remove any User Content that violates these Terms or that we deem inappropriate, without prior notice.
6. Intellectual Property
The Services, including all software, designs, text, graphics, logos, icons, images, audio clips, and compilations, are the property of Square1 Ai or its licensors and are protected by intellectual property laws of Sri Lanka and international treaties.
- Trademarks: “Square1 Ai,” our logo, and related marks are trademarks of Square1 Ai (Private) Limited. You may not use them without prior written permission.
- Restrictions: You may not copy, modify, distribute, sell, or lease any part of the Services, nor may you reverse engineer or attempt to extract the source code of our software.
7. Payments & Subscriptions
7.1 — Pricing
Certain features of the Services may require a paid subscription. Prices are displayed on our website and may be updated from time to time. We will notify you of any price changes before they take effect.
7.2 — Billing
- Subscription fees are billed in advance on a recurring basis (monthly or annually, as selected).
- All payments are processed securely through our third-party payment provider.
- You are responsible for providing valid and current payment information.
7.3 — Refunds
Refund requests are evaluated on a case-by-case basis. If you are dissatisfied with the Services, please contact us within 14 days of purchase. We reserve the right to grant or deny refunds at our discretion.
7.4 — Free Trials
We may offer free trial periods. At the end of a trial, your account may be automatically converted to a paid subscription unless you cancel before the trial expires.
8. Third-Party Services
The Services may contain links to or integrations with third-party websites, applications, or services. We are not responsible for the content, privacy practices, or availability of these third parties. Your interactions with third-party services are governed by their own terms and policies.
9. Disclaimer of Warranties
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that:
- The Services will be uninterrupted, timely, secure, or error-free.
- The results obtained from the Services (including AI-Generated Content) will be accurate or reliable.
- Any defects in the Services will be corrected.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SQUARE1 AI, ITS DIRECTORS, EMPLOYEES, PARTNERS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICES.
Our total aggregate liability for any claims arising under these Terms shall not exceed the amount you paid to Square1 Ai in the twelve (12) months preceding the event giving rise to the claim.
11. Indemnification
You agree to indemnify, defend, and hold harmless Square1 Ai, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with:
- Your use of the Services.
- Your violation of these Terms.
- Your violation of any third-party rights.
- Your User Content.
12. Termination
12.1 — By You
You may terminate your account at any time by contacting us or using the account settings. Upon termination, your right to use the Services will immediately cease.
12.2 — By Us
We may suspend or terminate your access to the Services at any time, with or without cause, and with or without notice. Reasons for termination may include, but are not limited to:
- Violation of these Terms.
- Conduct that we determine is harmful to other users, third parties, or Square1 Ai.
- Extended periods of inactivity.
- Requests by law enforcement or government agencies.
12.3 — Effect of Termination
Upon termination, we may delete your account data in accordance with our Privacy Policy. Provisions that by their nature should survive termination (including intellectual property, disclaimers, indemnification, and limitation of liability) shall remain in effect.
13. Governing Law & Dispute Resolution
13.1 — Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Democratic Socialist Republic of Sri Lanka, without regard to its conflict of law provisions.
13.2 — Dispute Resolution
Any dispute arising from or relating to these Terms shall first be attempted to be resolved through good-faith negotiation. If the dispute cannot be resolved within thirty (30) days, it shall be submitted to binding arbitration in Colombo, Sri Lanka, in accordance with the Arbitration Act No. 11 of 1995.
13.3 — Jurisdiction
You agree to submit to the exclusive jurisdiction of the courts located in Colombo, Sri Lanka, for any disputes not subject to arbitration.
14. General Provisions
- Entire Agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between you and Square1 Ai regarding the Services.
- Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.
- Waiver: Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
- Assignment: You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations without restriction.
- Force Majeure: We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, war, pandemics, or infrastructure failures.
15. Changes to These Terms
We reserve the right to modify these Terms at any time. When we make material changes, we will:
- Post the revised Terms on this page with an updated “Last Updated” date.
- Notify registered users via email when required by law.
- Display an in-app notification for significant changes.
Your continued use of the Services after any changes constitutes your acceptance of the revised Terms.
16. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
These Terms and Conditions are governed by the laws of Sri Lanka and are designed in compliance with applicable international regulations including the GDPR, CCPA, COPPA, and FERPA.
Last updated: March 17, 2026