No-code AI systems and prompt engineering for operations and supply-chain professionals — forecasting, procurement, logistics exceptions, and SOP knowledge bases. No programming.
AI Foundations — optional basics (free)
Week 0 · 20 lessons
Beyond the chatbox: what AI assistants really are
How the model "thinks" — and why it changes how you ask
The capability map: what AI does brilliantly
The limits: hallucination, freshness, and what never to trust it with
Your first real win: turn a 30-minute task into 3
Context is everything: give it what it needs to know
Give it a role and a goal
Week 1 — LLM Logic & Data Handling for Operations
Week 1 · 3 lessons
What an AI assistant actually does with your data
What you can and cannot paste into an AI assistant
Build your sanitisation checklist and starter prompt library
Week 2 — Demand Forecasting & Inventory Analysis
Week 2 · 3 lessons
Reading inventory spreadsheets with an AI assistant
Analytical prompts for seasonality, stockout risk and reorder points
Turning a supply metrics CSV into a risk report
Week 3 — Procurement & Vendor RFPs
Week 3 · 3 lessons
Scoring supplier bids without the beauty contest
Finding the contract clauses that bite
Build a reusable screener for third-party proposals
Week 4 — Logistics Troubleshooting & Exception Handling
Week 4 · 3 lessons
Draft contingency plans in minutes when a shipment slips
Turn one incident into three updates that fit their audiences
Build a conditional response generator for live logistics exceptions
Week 5 — Internal SOP Knowledge Bases (No-Code)
Week 5 · 3 lessons
Formatting messy SOPs so an AI assistant answers from them accurately
Testing assistant answers before the frontline relies on them
Building a no-code Q&A assistant for a logistics manual and proving it reliable
Week 6 — Capstone: The Automated Operations Command Center
Week 6 · 3 lessons
One workflow, not five tools: sequencing your AI week
Running the command centre as one documented system
Capstone: deliver the documented operations toolkit
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A senior, self-paced track — no placement test. Jump straight into lesson 1, free.
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Capstone: The Operations Command Center
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Constraints and format: define what "good" looks like
Show, don't tell: examples and templates
Iterate like a pro: steer, don't restart
Documents and reports: summarise, extract, and draft better
Spreadsheets and data: Excel formulas, analysis, and charts
Presentations: from blank page to a solid deck
Long, messy input: transcripts, threads, notes, and screenshots
ChatGPT, Claude, Copilot, Gemini: which to reach for, and when
Make smarter decisions: AI as your thinking partner
Chaining steps: multi-part tasks done reliably
Your prompt library: reusable templates that save hours
Staying safe: privacy, accuracy, and company data
Capstone: do a real task end-to-end (graded) → your certificate