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Forward Deployed Engineer

Technical role · involves code

Works from inside a customer to turn a product that works into a deployment that works: finds the real problem, gets the data out and clean, builds the integration and the AI workflow on their systems, proves it with evals on their cases, and hands over a system their team can run.

Also advertised as: FDE, Deployment Engineer, Customer Engineer, AI, Implementation Engineer.

What the job involves

  • Run discovery on site and write a deployment brief with a metric, owners and risks
  • Extract, profile and resolve customer data across systems that were never designed to share it
  • Integrate with CRMs, ERPs and legacy systems through adapters, service identities and queues
  • Build AI workflows on the customer's own documents with structured output and a human gate
  • Prove value with a customer-owned golden set, per-slice evals and a control group
  • Deploy inside the customer's cloud, pass the security review, and hand over with a runbook

Skills this role needs

These are the actual modules taught on the track that train for this role — not a generic skills list.

  • AI Foundations — optional basics (free)
  • Module 0 — Are you ready?
  • Week 1 — Discovery: finding the problem worth deploying against
  • Week 2 — The customer's data
  • Week 3 — Integration engineering
  • Week 4 — Building the AI workflow on customer ground
  • Week 5 — Proving it works: evals on real data
  • Week 6 — Deploying inside the customer's walls
  • Week 7 — The people side of deployment
  • Week 8 — From one deployment to many

How to train for it

Find out where you stand as a Forward Deployed Engineer

Five questions, about three minutes, no account required.

Take the free skill check