AI training for telecom companies in Sri Lanka
Square1 Ai trains telecom teams in Sri Lanka to work with AI: customer care, network operations, enterprise sales and data protection. Live online on Zoom from LKR 22,500 a person, or in your offices from LKR 150,000 a day for up to 20 people, with exercises built on your own care, network and sales work.
One published price for every team, no team discount. Plus tax where it applies.
AI is already inside Sri Lanka’s networks and help desks.
Operators are putting AI into customer care, network tuning and the products they sell. The training follows the people who now work beside it.
Taking the cases the assistant cannot close
Dialog upgraded DIA, its WhatsApp and app assistant, with AI in August 2026, for PIN resets, package changes, balance checks and roaming. Agents take the escalations and complaints, so they need to know what the assistant did first.
Checking what the network AI suggests
Dialog trialled Meta’s Llama models to optimise call quality and video in 2025, and SLT-Mobitel’s GenAI network and service toolkit won a TM Forum award in 2024. NOC engineers learn to question, check and act on what these tools suggest.
Selling AI, not only data
Operators now package AI for their customers, such as SLT-Mobitel’s Hello AI bundle with data for AI and learning platforms. Sales teams need to explain what AI does for a business before they can sell it.
Subscriber data meets AI tools
Operators hold personal data on millions of subscribers. From 1 January 2027 the data law’s impact assessments and breach notification apply to the AI tools that read it.
The rules your training has to respect
The TRCSL had published no AI guidance as of October 2026. The data law is the rule that decides how AI may use subscriber data.
- The Personal Data Protection Act No. 9 of 2022: processing rules, Data Protection Officers, impact assessments and breach notification from 1 January 2027
- Your own data and security policies, which every exercise is checked against before it runs on real work
Four ways to train a team in Sri Lanka.
One published price each, in rupees, for every company in Sri Lanka. Start with live online seats, bring an instructor into the office, or build an AI workflow with us.
Live online
LKR 22,500a person, team of five or moreLive courses on Zoom in AI, cyber security, no-code automation and more. An instructor teaches; Nova grades every exercise and project.
Live on Zoom on Sri Lanka time, from any office or home.
In person
LKR 150,000a day, up to 20 peopleAn instructor in your offices for a day or a series, hands-on with your team’s own work.
In your offices in Sri Lanka, at the day rate.
Sprint
LKR 750,000fixed price, four weeksWe pick the workflow worth building first and build it with your people while we teach them. It ends with a pilot and a 30-question test.
Built with your team inside your own accounts, a teach session every week.
Train + build
LKR 2,250,000fixed price, twelve weeksWe train your team and build the workflows, automations and AI features your business runs on, alongside them.
Training online or in your offices in Sri Lanka, building alongside your team.
After Train + build, the optional Grow plan is LKR 375,000 a month. A Sprint’s fee counts toward Train + build if you continue within 30 days.
In your offices, or live online on Sri Lanka time.
In-person training in Sri Lanka is at the day rate, with no travel added. Live online sessions are booked in your working hours, and Sri Lanka keeps one clock all year.
In person in Sri Lanka
An instructor comes to your offices with the training built around your team’s own work, as one day or a series of days. Between days the team keeps learning on the platform, with Nova grading every exercise.
- Up to 20 people a day, at LKR 150,000 a day
- Hands-on with the tools your team already pays for
- The readiness test before, and the Team Impact Report after
| City | Clock | At 10:00 AM in Colombo |
|---|---|---|
| ColomboSri Lanka Standard Time | UTC+5:30, no daylight saving | 10:00 AM |
| Chennai, Bengaluru, MumbaiIndia Standard Time | UTC+5:30 | 10:00 AM |
| DubaiGulf Standard Time | UTC+4 | 8:30 AM |
| SingaporeSingapore Time | UTC+8 | 12:30 PM |
| SydneyDaylight time until 4 Apr 2027 | UTC+11 (AEDT) | 3:30 PM |
Sri Lanka Standard Time is UTC+5:30 with no daylight saving, so a session never moves. Sydney is on daylight time (AEDT) until 4 April 2027; India, Dubai and Singapore do not change their clocks.
AI training in Sri Lanka, compared.
Five programmes from Sri Lankan providers, as each publishes them. Most are open courses for individuals; NobleProg and IIT also train company teams.
| Programme | Length | How it is taught | Fee |
|---|---|---|---|
| Certificate Program in AI for the Modern Business AnalystSLIIT Professional Programmes · starts 25 Oct 2026 · checked 19 Oct 2026 | 32 hours, Sunday mornings | Online, an open course for individuals | LKR 36,900 |
| Training Programme on AI for ProfessionalsUniversity of Moratuwa, Faculty of IT · checked 19 Oct 2026 | 6 days of 4 hours | Live online, an open course for individuals | LKR 45,000 + LKR 3,000 to apply |
| AI Business Foundation ProgramAPIDM · next intake November 2026 · checked 19 Oct 2026 | 6 weeks, Saturday mornings | Live online plus self-paced, for individuals | LKR 60,000 (LKR 55,000 offer) |
| Generative AI and Prompt Engineering for Corporate ProfessionalsNobleProg Sri Lanka · next 31 Oct 2026 · checked 19 Oct 2026 | 8 hours | Live online or on site; corporate bookings by enquiry | LKR 168,661 a participant (LKR 128,000 offer) |
| Generative AI WorkshopInformatics Institute of Technology · checked 19 Oct 2026 | 4 weeks, Saturday mornings | Hybrid, for individuals and corporate teams | Not published |
| Live online or in personSquare1 Ai · the prices on this page | Per course, or a day on site | Live on Zoom or in your offices, every exercise graded by Nova | LKR 22,500 a person · LKR 150,000 a day |
Fees exactly as each provider publishes them, read on their own sites on 19 October 2026; offers and intakes change, so check before you book. A fee per person and a fee per group are not the same thing: ask each provider how many people a fee covers.
Four ways Sri Lankan companies train a team in AI.
Each one fits a different need. Most companies end up mixing two.
- Route 1
Open courses at a university or institute
Fits when a few people need a certificate from a name your sector knows, such as SLIIT or the University of Moratuwa.
Watch for weekend schedules, one person at a time, and courses built for individuals rather than your team’s work.
- Route 2
A corporate trainer for a day
Fits when you want one hands-on workshop, online or on site in Colombo.
Watch for what happens after the day: most workshops leave no graded record of who can now do what.
- Route 3
Vendor courses for the tools you already use
Fits when your company is standardising on Microsoft 365 Copilot, Google Gemini or AWS and wants people trained on that tool.
Watch for a vendor course teaches the tool, not your workflow; non-technical teams usually need both.
- Route 4
A team trained and measured together (Square1 Ai)
Fits when you want every person placed by a test, taught live, graded on real work and measured again at week 12.
Watch for it takes a few hours a week from each person, and the results depend on them doing the work.
AI training for telecom companies in Sri Lanka: your questions.
How much does AI training for a telecom team cost in Sri Lanka?
Live online courses are LKR 22,500 a person for a team of five or more, and in-person training is LKR 150,000 a day for up to 20 people. A four-week Sprint that builds one AI workflow with your team is LKR 750,000, and twelve weeks of Train + build is LKR 2,250,000. One published price for every company, plus tax where it applies.
Which telecom teams should train first?
Customer care, because AI assistants now answer the routine requests; network operations, where AI suggests fixes; and enterprise sales, who now sell AI. The readiness test places each person, so a NOC engineer and a care agent do not sit the same course.
Does the TRCSL have rules on AI?
We found no TRCSL guidance on AI as of October 2026. The Personal Data Protection Act No. 9 of 2022 is the rule that applies: its processing rules and duties on impact assessments and breach notification take effect on 1 January 2027. The training is not legal advice.
Is there a telecom-specific AI course in Sri Lanka?
We found none published as of October 2026. The open AI courses from the University of Moratuwa and SLIIT are general, and are compared further down this page. Our courses use your own care, network and sales work as the exercises.
Can you train our staff in our offices?
In-person training in Sri Lanka is LKR 150,000 a day for up to 20 people, with no travel added, as one day or a series of days. Live online sessions run on Sri Lanka time, which never changes its clocks.
What does a Sprint build for a telecom company?
One workflow your team picks, built with your people inside your own accounts over four weeks: for example sorting complaint tickets by cause, summarising network incident logs for the morning review, or drafting enterprise proposals from a product sheet. It ends with a pilot and a 30-question test, and the fee of LKR 750,000 counts toward Train + build if you continue within 30 days.
Why train a telecom team in AI now?
Because the operators already run AI in care and in the network, and launched commercial 5G in December 2025. The teams who work beside those systems need to know how to check them, and the data law’s main duties start on 1 January 2027.
Train your telecom teams in AI, measured from week one.
Tell us which teams and how many people. The founder replies with the offering that fits, and dates for live online or a day in your offices.