ChatGPT training for staff in Australia
Square1 Ai trains small businesses using ChatGPT in Australia to use AI well: emails, summaries, marketing copy and the rules on client data. Live online on Zoom in your working hours, from A$149 a person for a team of five or more, with every exercise built on the work your team already does and the rules Australian businesses work under.
One published price for every team, no team discount. Plus tax where it applies. Square1 Ai is not a registered training organisation (RTO).
What ChatGPT does in a small business, and what staff must know.
The training starts with the jobs the tool does first, inside the rules Australian businesses work under.
Drafting emails, letters and notices
ChatGPT drafts customer emails, policy notices and replies in seconds, which is where most small-business use starts. Staff now have to know to strip names, contact details and account numbers before pasting, because the OAIC recommends not entering personal information into publicly available generative AI tools.
Picking the right ChatGPT plan
OpenAI sells ChatGPT Business with admin controls and says business data is not used for training by default. The owner has to know that staff's free and personal accounts are a different arrangement, so client work belongs in a business workspace, not on personal logins.
Summarising documents and meetings
Staff paste proposals, contracts or meeting notes in and ask for a summary or action list. Under APP 6 the information can only be used for the purpose it was collected for, so staff need to know which documents may go in and to check the summary against the source, since the OAIC says AI outputs should be treated as probabilistic, not fact.
Writing ads and website copy
ChatGPT writes product descriptions, social posts and ad copy fast. Whoever publishes it is still responsible under the Australian Consumer Law: claims must not be false or misleading and need reasonable grounds when made, whether a person or a model wrote them.
The rules your training has to respect
The Privacy Act 1988 and its APPs decide what client information staff may put into ChatGPT (for businesses the Act covers), the OAIC's Oct 2024 AI guidance says how, and the Australian Consumer Law covers anything ChatGPT writes that is published to customers.
- Privacy Act 1988, APP 6 (use and disclosure), APP 8 (cross-border disclosure) and APP 11 (security): entering personal information into an AI product is a use or disclosure that must fit the original purpose, offshore processing triggers APP 8, and the product's security risks must be assessed before adoption. Most businesses under A$3m turnover are exempt unless an exception applies (e.g. health service providers)
- OAIC, Guidance on privacy and the use of commercially available AI products (21 Oct 2024): do not enter personal, and especially sensitive, information into publicly available generative AI tools; check whether the vendor uses inputs for training; set controls on what staff may enter, backed by training
- Australian Consumer Law (Competition and Consumer Act 2010, Sch 2) s18 and s29, as applied by the ACCC: AI-written marketing must not be misleading or deceptive, and claims need reasonable grounds when made, whether or not anyone meant to mislead
Four ways to train a team in Australia.
One published price each, in Australian dollars, for every company in Australia. Most teams start with live online seats; a Sprint builds one AI workflow with you.
Live online
A$149a person, team of five or moreLive courses on Zoom in AI, cyber security, no-code automation and more. An instructor teaches; Nova grades every exercise and project.
Live on Zoom, booked on your city’s time.
In person
A$2,500a day, up to 20 peopleAn instructor in your offices for a day or a series, hands-on with your team’s own work.
On request in Australia: the same day rate, plus travel.
Sprint
A$4,990fixed price, four weeksWe pick the workflow worth building first and build it with your people while we teach them. It ends with a pilot and a 30-question test.
Built with your team inside your own accounts, run online.
Train + build
A$14,900fixed price, twelve weeksWe train your team and build the workflows, automations and AI features your business runs on, alongside them.
Training live online, in-person days on request, building alongside your team.
After Train + build, the optional Grow plan is A$2,490 a month. A Sprint’s fee counts toward Train + build if you continue within 30 days.
Live online, on your city’s clock.
Australia runs on five clocks in summer. Sessions are booked on the time of the office that hosts the team; in-person days are arranged on request.
In person, on request
In-person training outside Sri Lanka is arranged on request: the same day rate of A$2,500 for up to 20 people, with travel and accommodation quoted on top before you book.
- Live online from Perth to Hobart from day one
- In-person days quoted with travel before you commit
- The readiness test before, and the Team Impact Report after
| City | Clock | At 1:00 PM in Sydney |
|---|---|---|
| Sydney, Melbourne, Canberra, HobartDaylight time until 4 Apr 2027 | UTC+11 (AEDT) | 1:00 PM |
| AdelaideDaylight time until 4 Apr 2027 | UTC+10:30 (ACDT) | 12:30 PM |
| BrisbaneNo daylight saving | UTC+10 (AEST) | 12:00 PM |
| DarwinNo daylight saving | UTC+9:30 (ACST) | 11:30 AM |
| PerthNo daylight saving | UTC+8 (AWST) | 10:00 AM |
Daylight saving runs from 4 October 2026 to 4 April 2027 in New South Wales, Victoria, South Australia, Tasmania and the ACT; Queensland, Western Australia and the Northern Territory keep one clock all year (NSW Government).
AI training in Australia, compared.
Five programmes from Australian providers, as each publishes them. The business schools teach leaders in a room; TAFE NSW and Lumify sell short courses per person.
| Programme | Length | How it is taught | Fee |
|---|---|---|---|
| AI for BusinessMelbourne Business School · next 25–26 Nov 2026 · checked 19 Oct 2026 | 2 days | In person in Carlton; group pricing on request | A$3,500 a person incl. GST |
| AI for Business LeadersUNSW AGSM · next 23–24 Feb 2027 · checked 19 Oct 2026 | 2 days, or 4 weeks virtual | In person or virtual, for individuals | A$2,500–3,950 incl. GST |
| AI Fluency for Directors SprintAICD and the University of Sydney · starts 20 Nov 2026 · checked 19 Oct 2026 | 2.5 weeks, 50 hours | Online with 3 live sessions, for directors | A$1,395 incl. GST (A$1,255.50 each for 10+) |
| Introduction to AI in Azure (AI-901T00)Lumify Work · next 15 Jan 2027 · checked 19 Oct 2026 | 1 day | Virtual, a Microsoft course for individuals | A$995.50 incl. GST |
| Generative AI and its Business ApplicationsTAFE NSW microskill · enrol any time · checked 19 Oct 2026 | 3–5 hours, self-paced | Online; bulk licences for 10+ staff | A$140 incl. GST (A$0 on sale) |
| Live online or in personSquare1 Ai · the prices on this page | Per course, or a day on site | Live on Zoom or in your offices, every exercise graded by Nova | A$149 a person · A$2,500 a day |
Fees exactly as each provider publishes them, read on their own sites on 19 October 2026, including GST where the provider says so. Dates change, so check before you book.
Four ways Australian companies train a team in AI.
Each one fits a different need. Leaders and the wider team often take different routes.
- Route 1
A business-school short course
Fits when a leader wants two days at Melbourne Business School or UNSW AGSM and a name on the certificate.
Watch for A$3,500 a person at MBS and up to A$3,950 at AGSM, one leader at a time, on the school’s dates.
- Route 2
Nationally recognised training from an RTO
Fits when you need an accredited unit or a funded place, for example a TAFE NSW microskill.
Watch for short self-paced modules rarely change how a team works day to day.
- Route 3
Vendor courses for the tools you already use
Fits when your company is standardising on Microsoft 365 Copilot, Google Gemini or AWS and wants people trained on that tool.
Watch for a vendor course teaches the tool, not your workflow; non-technical teams usually need both.
- Route 4
A team trained and measured together (Square1 Ai)
Fits when you want every person placed by a test, taught live, graded on real work and measured again at week 12.
Watch for it takes a few hours a week from each person, and the results depend on them doing the work.
ChatGPT training for staff in Australia: your questions.
How much does ChatGPT for staff training cost for a team in Australia?
Live online courses are A$149 a person for a team of five or more, booked in your working hours. A four-week Sprint that builds one AI workflow with your team is A$4,990, and twelve weeks of Train + build is A$14,900. One published price for every business, plus GST where it applies.
We turn over less than A$3m. Does the Privacy Act stop staff using ChatGPT with client details?
Most businesses under A$3m are exempt from the Privacy Act, but not all: health service providers, businesses that trade in personal information, Commonwealth contractors and a few others are covered at any size. Even if you are exempt, the OAIC's advice not to put personal information into public AI tools is sensible practice, and your clients' contracts may require it.
Is a ChatGPT Business plan enough to make client data safe?
It helps: OpenAI says business data is not used for training by default and adds admin controls. It does not remove your own duties. Data may still be processed offshore (APP 8), staff still decide what to paste, and outputs still need checking. Training staff on what not to enter matters as much as the plan.
Which staff should start first?
Usually the people AI already touches: office manager, business owner and sales or admin staff. A two-minute readiness test places every person, so nobody sits a course pitched at someone else's job.
What does a Sprint build for a small business using ChatGPT?
One workflow your team picks, built with your people inside your own accounts over four weeks: for example a set of approved prompts for your common emails and documents, a summary workflow your staff check against the source, or a one-page staff policy on what may and may not go into ChatGPT. It ends with a pilot and a 30-question test, and the fee of A$4,990 counts toward Train + build if you continue within 30 days.
Is this nationally recognised training?
No. Square1 Ai is not a registered training organisation (RTO), so its courses do not lead to a nationally recognised qualification and are not eligible for VET funding. Each person keeps a graded record of their work. If your team needs an accredited unit, choose an RTO such as TAFE.
Train your team in AI, in your working hours.
Tell us how many people and what they do. The founder replies with the offering that fits and the dates for live online.